Professionals are here to help
We provide support to our end‑users, assisting you with all your concerns. We work in depth to deliver reliable solutions to your inquiries, ranging from simple to complex.
We have professional customer service specialists to help you and guide for your concerns. From the moment you reach out, our goal is to make you feel supported, understood, and confident that your needs are being addressed. Whether your question is simple or your situation is complex, we take the time to listen carefully, understand the details, and provide solutions that are both reliable and effective.
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Professionals are here whenever you want
No matter the time or day, our dedicated customer service specialists are ready to assist you. We understand that questions and concerns don’t always follow office hours, so we’ve made it our mission to be available whenever you need us.
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Frequently Asked Questions
Common FAQs are listed.
Non‑OFWs are also welcome! Our dating website is designed to connect OFWs and Non‑OFWs alike. We give our users the freedom to match based on their preferences, whether you’re looking for a local connection or an OFW from abroad.
By finding a match in the 'Find Match' or search icon to seek profiles with filters depends on your selected filters (e.g. sexuality, interests, ethnicity). When both of you viewed and clicked the heart button in your profiles, both of you will be notified from the actions. After that, you may chat each other.
We are using your nickname instead of a full name is a common practice designed to protect user privacy, foster comfort, and reduce risk during early interactions. Nicknames help shield personally identifiable information, making it harder for strangers or bots to trace users across social media or real-world locations. This is especially important for OFWs and users in sensitive environments, where discretion and safety are paramount.
By clicking 'Lost Password' in the login page. You will be asked to input your correct username. After that, the system will send you a link to your registered email address to reset your password. By clicking the sent link, you will be redirected to OFW LoveConnect's Create New Password page to reset and create new password for your account.
To increase your matches, start by uploading high-quality photos that show your face clearly with natural lighting. On OFW LoveConnect, availing a paid membership unlocks the ability to upload your full gallery, with up to 10 pictures, videos, and audio recordings. This provides potential matches with a more comprehensive and authentic view of your personality and lifestyle.
We accept payments methods via Credit/Debit Cards, Google Pay, Apple Pay, and AliPay. More payment methods are incoming in the future. Our payment platform is secured through trusted channel which is Stripe, utilizing HTTPS encryption to ensure safe and confidential transactions.
Yes. We offer free membership plans with the basic features for free. We offer paid plans in Memberships Plans page with extended features such as view who liked your profile and access unlimited messages.
Yes. OFW LoveConnect dating website is also accessible using your smartphone's browser (e.g. Google Chrome, Safari). Our platform are accessible via laptops, desktops, and smartphones using your browsers. We have no dedicated mobile yet at the moment.